Order Processing and Rapid Shipping
We commit to dispatching orders within 2 to 5 business days after payment confirmation, except on holidays or as otherwise specified. For customized, delayed delivery, and special orders, the shipping time may be extended.
Shipping Service
We exclusively offer FedEx shipping to ensure your order is delivered quickly and securely. This means you can enjoy our fastest shipping speed, with an estimated delivery time of just 7 to 12 days. Choosing CocoReplica means choosing a fast and hassle-free shopping experience!
Order Tracking
After shipment, we will send you a tracking link and number via email. You can track your order on the http://www.17track.net/en website. If tracking information is not immediately updated, please be patient, as courier companies may take some time to upload tracking details.
Shipping Range and Restrictions
Our shipping services cover multiple countries and regions. Please check our shipping information to confirm if we can deliver to your address. Please note that FedEx does not deliver to P.O. Box addresses, so a physical address is required.
Customs, Duties, and Additional Charges
Import duties, taxes, and other charges are not included in the item price and are the buyer’s responsibility. We advise customers to consult with local customs authorities about potential additional costs before making a purchase.
Return Policy
If you need to return an item, please contact us beforehand to discuss the estimated return shipping charges.
Order Issue Resolution
If your order includes missing, incorrect, or defective items, please contact us immediately. We strive to correct your order efficiently and may reship a new item at no extra cost if necessary.